July 12, 2019 at 9:53 am #5211
My customer receives this error message in his footer:
Instagram did not return a 200.
Item Purchase Code: d18f98c2-a05f-4286-8b42-d4c884355fa5July 12, 2019 at 5:56 pm #5216
you check properly your instagram user name user name like: “piko.stock” do not use @ or # tag before your user name.
then check it what happen.
thanksJuly 13, 2019 at 11:31 am #5217
i’ve tried everything before i opened this ticket.
the username is one word so tried it with the @ and without the @. but if i use a hashtag with #hashtag, the widget works.July 13, 2019 at 1:35 pm #5221
are you use latest version pikoworks plugins, and theme file?
which date you purchase our product.July 14, 2019 at 11:15 am #5222
Purchase date is: 2019-03-15 19:47:35 UTC
Wooxon Version: 1.2.0
Wooxon WooCommerce theme core functions add metaboxes, shortcodes…
Pikoworks Custom Post:
Wooxon WooCommerce theme functions add new Custom post type, shortcodes.
Version 1.0July 14, 2019 at 3:31 pm #5227
i check our insta gram shortcode and widget. its working perfectly. may its your server fault.
thanksJuly 15, 2019 at 7:39 pm #5232
No, the server is ok, the instagram account is also ok.
Can you see the instagram feed on the page footer on the left side?
The instagram account is: https://www.instagram.com/flohmingo/
So please show me a screenshot!
thank you.July 16, 2019 at 4:24 am #5238
need to wait for 1st replay tropic replayJuly 16, 2019 at 8:42 am #5242
i do not understand what you mean?
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