August 27, 2020 at 2:52 am #8417
The product options have stopped working and clients are unable to add products to their carts. When clicking any product option, for products with variations, the Clear button appears for a second, but the Out of Stock/In Stock does not appear and even for product variations that are in stock, the Add to Cart button remains disabled.
I have notice this issue on other websites built with Kable theme.
Please provide a fix as soon as possible, clients are unable to buy and I am loosing them.
Thank you.August 27, 2020 at 12:08 pm #8418
can you send me your purchase invoice bellow the mail. firstname.lastname@example.org
also mention you face the variation switcherAugust 27, 2020 at 8:09 pm #8425
I have sent you the requested details and haven’t heard back. Pls tell me if there is anything I can do to fix this. It’s really urgent. I have payed ad campaigns running and clients can’t order.August 27, 2020 at 10:46 pm #8427
thank you so much send a mail.
i see your theme support has been expired you need to renew theme support. then get support.
thanksSeptember 1, 2020 at 10:17 am #8438
thanks you so much can you send me your logins details.
thanksSeptember 2, 2020 at 8:37 pm #8446September 2, 2020 at 8:46 pm #8447
pls check your email i sent my site and problemSeptember 2, 2020 at 9:32 pm #8448
variation switch working perfectly. you can send me your login details i can check it’s working or notSeptember 2, 2020 at 9:37 pm #8449September 3, 2020 at 9:59 am #8452
i am not find your wordpress user password, can you send again?September 3, 2020 at 4:11 pm #8453September 3, 2020 at 9:31 pm #8454This reply has been marked as private.September 4, 2020 at 12:38 am #8455
Hello, do you have any updates? I’ve noticed the site is broken due to setting some plugins as inactive. We can’t keep it like that for too long because we are loosing potential clients.September 4, 2020 at 12:46 am #8456
please active those plugins we are deactivated.i made a video our but not uploaded yet. i send you latter,
we test our theme and switch plguins with all latest version wordpress and theme dont issue any think. but your admin area dont not work switch gallery for the reason i made a video
may its your WordPress admin area some file corrupted for the reaosn its not working properly
thanksSeptember 4, 2020 at 1:05 am #8457This reply has been marked as private.
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