November 3, 2019 at 8:59 pm #6022
Please can you provide a fix for the vertical menu on the homepage? it only displays correctly when the site is in full screen. So smaller screens or minimized windows don’t display it properly. This is a very important part for my website, please help.
https://prnt.sc/prvibmNovember 3, 2019 at 11:30 pm #6024
send me your web link with specific link and mention which device you check. not need to open multiple tropics
thanksNovember 4, 2019 at 1:40 pm #6032This reply has been marked as private.November 5, 2019 at 9:56 am #6036
min 1200px i see its perfectly loading. your display resolution how much?November 5, 2019 at 1:08 pm #6038
Resolution is at 1190px.
Please can you change the minimum to 800px.November 6, 2019 at 10:00 am #6042
Resolution is at 1190px. don’t have any device you change 1024pxNovember 6, 2019 at 1:20 pm #6044
I don’t understand what you’re saying.
Please, it takes too long for support to respond to messages! ( i understand that there is a time difference) we cannot waste time with ambiguous messages. I’ve explained the problem of the menu to you. Can you please help with a solution. Can you make it so that this doesn’t happen at resolutions that are 1190px and lower. Please!
https://prnt.sc/prvhxxNovember 7, 2019 at 12:06 pm #6055
which device you find 1190, can you say the real device name like ipad or something other. media grid perfectly working width 1200px, 1024, 992, 768, 576, 320px details real device width:
other hand you want this size working fine you need to use custom css display none property the vertical menu when media grid bellow the 1199px
thanks youNovember 7, 2019 at 1:31 pm #6056
Ok, I get what you mean. Can you explain why the menu looks like this in this screenshot??: https://prnt.sc/prvibm
Why does the menu break when I minimize my browser window? Not every user will visit my site in fullscreen.
The device at 1190px is a laptop.
I’m not very good with CSS so please what code do I have to put in the custom CSS section??November 10, 2019 at 10:57 am #6063
can you send me your model number this laptop. need to check it.November 10, 2019 at 9:59 pm #6064
The issue is not about the laptop model!
PLEASE PROVIDE A CSS CODE that can help me fix this problem!!!November 13, 2019 at 11:40 pm #6084
we are not support your need we support default device ratio. if you need to ratio support you can hire or try your self custom css design. thank you. another live chart only support for presale question. not get any technical answer.
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