Construct Demo wont install

[mike.castellon5]

Good morning I recently purchased the construct wordpress theme from wordpress and ive already installed the theme and all the plugins. When I go to import the demo files it never completes it just stays loading indefinitely. Not sure what the issue could be. Ive already installed and activated all the necessary plugins. Im running the theme locally using Local. Any way to just add the files to the proper directory? Any help would be appreciated

[mike.castellon5]

do you think the issue could be because I am running it locally, may be if i host it, it will work better? i really need some help. Thanks

[mike.castellon5]

I was able to get it hosted but still having the same issues

[Forhad]

Hello,
if you site is local server how to help you. need to live server then contact us.

thanks

[mike.castellon5]

Yes I have it hosted now live. Do you want the login info?

[mike.castellon5]

Ive already requested refund ive been trying to get help the past two days

[Forhad]

Refund only made when investigation our team member your live site and not solve your issue.

thanks

[mike.castellon5]

Why should my site have to be live to get support, Im building it locally.and I already said it was live and you guys refused to answer me.

[Forhad]

if i not see your problem how to solve your issue.

[mike.castellon5]

ok i have hosting up do you want to try and check it out

[Forhad]

when you live server contact us. thanks

[Author]

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