- This topic has 11 replies, 2 voices, and was last updated 5 years ago by Forhad.
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November 3, 2019 at 8:59 pm #6022
toborexParticipantHi guys,
Please can you provide a fix for the vertical menu on the homepage? it only displays correctly when the site is in full screen. So smaller screens or minimized windows don’t display it properly. This is a very important part for my website, please help.
https://prnt.sc/prvhxx
https://prnt.sc/prvibmNovember 3, 2019 at 11:30 pm #6024
ForhadKeymastersend me your web link with specific link and mention which device you check. not need to open multiple tropics
thanks
November 4, 2019 at 1:40 pm #6032
toborexParticipantThis reply has been marked as private.November 5, 2019 at 9:56 am #6036
ForhadKeymastermin 1200px i see its perfectly loading. your display resolution how much?
November 5, 2019 at 1:08 pm #6038
toborexParticipantResolution is at 1190px.
Please can you change the minimum to 800px.November 6, 2019 at 10:00 am #6042
ForhadKeymasterResolution is at 1190px. don’t have any device you change 1024px
November 6, 2019 at 1:20 pm #6044
toborexParticipantI don’t understand what you’re saying.
Please, it takes too long for support to respond to messages! ( i understand that there is a time difference) we cannot waste time with ambiguous messages. I’ve explained the problem of the menu to you. Can you please help with a solution. Can you make it so that this doesn’t happen at resolutions that are 1190px and lower. Please!
https://prnt.sc/prvibm
https://prnt.sc/prvhxxNovember 7, 2019 at 12:06 pm #6055
ForhadKeymasterwhich device you find 1190, can you say the real device name like ipad or something other. media grid perfectly working width 1200px, 1024, 992, 768, 576, 320px details real device width:
other hand you want this size working fine you need to use custom css display none property the vertical menu when media grid bellow the 1199px
thanks you
November 7, 2019 at 1:31 pm #6056
toborexParticipantOk, I get what you mean. Can you explain why the menu looks like this in this screenshot??: https://prnt.sc/prvibm
Why does the menu break when I minimize my browser window? Not every user will visit my site in fullscreen.
The device at 1190px is a laptop.
I’m not very good with CSS so please what code do I have to put in the custom CSS section??November 10, 2019 at 10:57 am #6063
ForhadKeymastercan you send me your model number this laptop. need to check it.
November 10, 2019 at 9:59 pm #6064
toborexParticipantThe issue is not about the laptop model!
PLEASE PROVIDE A CSS CODE that can help me fix this problem!!!November 13, 2019 at 11:40 pm #6084
ForhadKeymasterwe are not support your need we support default device ratio. if you need to ratio support you can hire or try your self custom css design. thank you. another live chart only support for presale question. not get any technical answer.
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