- This topic has 20 replies, 3 voices, and was last updated 4 years, 2 months ago by hot.design123.
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August 27, 2020 at 2:52 am #8417
victoralexandru.ilioiuParticipantHello,
The product options have stopped working and clients are unable to add products to their carts. When clicking any product option, for products with variations, the Clear button appears for a second, but the Out of Stock/In Stock does not appear and even for product variations that are in stock, the Add to Cart button remains disabled.I have notice this issue on other websites built with Kable theme.
Please provide a fix as soon as possible, clients are unable to buy and I am loosing them.
Thank you.
August 27, 2020 at 12:08 pm #8418
ForhadKeymasterHello,
can you send me your purchase invoice bellow the mail. forhad.ferouz@gmail.comalso mention you face the variation switcher
August 27, 2020 at 8:09 pm #8425
victoralexandru.ilioiuParticipantI have sent you the requested details and haven’t heard back. Pls tell me if there is anything I can do to fix this. It’s really urgent. I have payed ad campaigns running and clients can’t order.
August 27, 2020 at 10:46 pm #8427
ForhadKeymasterHello,
thank you so much send a mail.
i see your theme support has been expired you need to renew theme support. then get support.
thanks
September 1, 2020 at 10:17 am #8438
ForhadKeymasterhello,
thanks you so much can you send me your logins details.
thanks
September 2, 2020 at 8:37 pm #8446
hot.design123ParticipantThis reply has been marked as private.September 2, 2020 at 8:46 pm #8447
hot.design123Participantpls check your email i sent my site and problem
September 2, 2020 at 9:32 pm #8448
ForhadKeymastervariation switch working perfectly. you can send me your login details i can check it’s working or not
September 2, 2020 at 9:37 pm #8449
hot.design123ParticipantThis reply has been marked as private.September 3, 2020 at 9:59 am #8452
ForhadKeymasteri am not find your wordpress user password, can you send again?
September 3, 2020 at 4:11 pm #8453
hot.design123ParticipantThis reply has been marked as private.September 3, 2020 at 9:31 pm #8454
victoralexandru.ilioiuParticipantThis reply has been marked as private.September 4, 2020 at 12:38 am #8455
victoralexandru.ilioiuParticipantHello, do you have any updates? I’ve noticed the site is broken due to setting some plugins as inactive. We can’t keep it like that for too long because we are loosing potential clients.
September 4, 2020 at 12:46 am #8456
ForhadKeymasterplease active those plugins we are deactivated.i made a video our but not uploaded yet. i send you latter,
we test our theme and switch plguins with all latest version wordpress and theme dont issue any think. but your admin area dont not work switch gallery for the reason i made a video
may its your WordPress admin area some file corrupted for the reaosn its not working properly
thanks
September 4, 2020 at 1:05 am #8457
ForhadKeymasterThis reply has been marked as private. -
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The topic ‘Unable to select product options’ is closed to new replies.